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The Israeli Journal

Health Ministry Details Deficiencies at Medica Tel Aviv as Patients Seek Alternatives

Illustration of an empty medical reception area and closed doors leading to an operating-room wing
Illustration: The order to cease operations concerns Medica Tel Aviv and is not a diagnosis regarding any individual's treatment

All medical activity has stopped. On Monday, 28 September, the Ministry of Health ordered Medica Tel Aviv, at 28 HaBarzel Street in Ramat HaHayal, to cease operations following a surprise inspection. More details were published on Tuesday: according to the ministry, inspectors found staff exceeding their professional authority in operating rooms and deficiencies in work processes. In a response published by Channel 12 News, Medica said medical procedures are performed lawfully and nurses act within their training and authority.

According to the Health Ministry's statement, the district physician issued an order halting operations until further notice. For anyone scheduled for surgery or an examination, the immediate consequence is the need to clarify continuing care before arriving. The announcement concerns the specific Tel Aviv center; it does not establish that all facilities in the network have closed or that every past treatment was deficient.

What inspectors found and how management responded

The Health Ministry said the surprise inspection took place on the Thursday before the order. According to its statement, inspectors found cases in which medical procedures were performed contrary to professional powers and binding instructions, alongside other deficiencies in medical practice. The ministry described the findings as a serious and immediate risk to patient safety and a systemic failure, and ordered operations halted on that basis.

Channel 13 News reported on Monday the ministry's allegation that nurses had performed surgical procedures in place of doctors. In its initial response to the channel and Davar, Medica's management argued that the decision was sweeping and disproportionate, based on incidental findings. It emphasized the quality of care and the trust placed in it by doctors and patients.

In the more detailed response published Tuesday by Channel 12 News, Medica added that it would take the inspection findings seriously and address deficiencies as necessary. At the same time, it maintained that doctors perform medical procedures in accordance with the law and nurses carry out only actions within their authority. There is therefore a dispute between the regulator and management over the findings' meaning and the practices examined, alongside an order already in force.

Operating rooms were central to the published findings

According to Channel 12 News coverage of the findings, two operating rooms in use had physicians administering anesthesia who were not qualified specialists in anesthesiology as required. The report also described deficiencies in handling anesthetic drugs and instances in which a surgical count was not performed or documented before surgery ended. These findings were attributed to the Health Ministry; they are not an independent determination about any particular patient's case.

Israel Hayom also published ministry allegations of unlawful use of a medical preparation containing cocaine and procedures performed contrary to registration conditions. According to the report, the medical director was absent and her replacement lacked the knowledge required for the role. This account does not establish personal use or another offense that was not alleged; the published issue concerns medical practice and drug oversight.

The difference between reporting a deficiency and determining individual harm matters especially to people already treated there. Publication of the order is not a medical diagnosis and does not explain what happened in a particular procedure. A patient seeking clarification should provide treatment details to their treating team or an appropriate medical professional, rather than assume from the headline that every detail in the inspection report also applies to them.

The hearing will examine responsibility; the order addresses immediate risk

According to the Health Ministry, the network's management, owners and board will be summoned to a hearing. The ministry also said it is considering individual measures against those who acted beyond their authority. The report distinguishes an action already taken, halting operations, from further proceedings and measures under consideration. Examination of individual responsibility should not be presented as though a decision has already been reached.

Davar explained that the order prohibits medical activity at the site from the time it takes effect. Channel 13 News noted that deficiencies were also found during the summer at Medica Raphael in Atidim Park, leading to operating‑room closures and later a phased resumption subject to corrections. That is another facility in the network. The earlier event provides background to regulatory oversight, not an alternative description of the current order.

Comparing the two cases does not make it possible to predict when Medica Tel Aviv will reopen. A phased return in an earlier case is not a binding timetable for this one. For patients and doctors, the relevant update is an official announcement referring to the specific institution, activity and date when it may take place. The network's name alone does not establish what has been approved at each site.

What to check now if you have an appointment

Anyone scheduled at the HaBarzel Street center should contact Medica and their treating doctor's office to find out whether the appointment has been canceled, postponed or moved. If an alternative address is offered, ask for details of the location, time and team rather than accepting a general assurance that treatment will proceed. The inquiry should concern your individual booking, because the order itself does not assign patients elsewhere.

If the procedure is funded through a health fund or insurer, ask what is needed to receive treatment from an alternative provider. Keep the existing payment authorization, appointment confirmation and messages received. Do not assume that financial authorization or approval issued for one institution automatically applies at another; clarify the conditions with the funding organization.

If treatment moves, also ask how test results and documents already submitted will be transferred. Coordination between facilities can prevent misunderstandings on arrival. Before confirming the new appointment, ask which documents you must bring yourself and which the receiving team already has.

Also ask your doctor for individual guidance on the implications of postponement and continued preparation for treatment. Do not change medical instructions solely because of a news report, especially instructions about medication or preparation for a procedure. The question for the team is what you should do now in your particular situation, not merely when the doors will reopen.

According to the Health Ministry, the closure order aims to stop a risk identified during inspection. For patients, the next step should turn uncertainty into a clear plan: who is responsible for continuing care, where and when. The dispute between management and the ministry will be examined through the established processes; meanwhile, patients awaiting treatment need a medical contact and a practical answer about their appointment.

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